Turned up five minutes early for a duty-GP appointment NHS111 gave me an hour earlier. Three and a half hours later I was seen, sorted and out in five minutes. Clearly no communication between the two and a very strong need to overhaul their systems and processes and apply some Lean thinking. Not easy but not impossible either.
On Wednesday night I had to call an ambulance because my girlfriend was having a severe allergic reaction. The paramedics who attended were kind, attentive, and good humoured, helping to put her at her ease even though she couldn't speak.One of the worst things that can happen when you're feeling desperately unwell and have nowhere else to turn is to be made to feel like you're wasting the emergency service's time. We were both so relieved when these paramedics said "You did absolutely the right thing, if this happens again definitely call us straight away".The NHS gets a lot of complaints in this country, but with proper funding it can properly support the fantastic people who work within it.
I must right a review, I had to go to the day ward on Monday 26th of November 2018 for a prostate biopsy and I had to be put under. I just want to thank all the wonderful staff on this day ward they were all so kind to me, the day ward was spotless, thank you to the urologist and his team everything was explained so clearly, once again thank you.
Made the first of what I hope will be very few visits to the Magnolia unit yesterday. Staff could not have been more helpful, friendly and considerate. Outstanding!
My 99 year old mother died in York Hospital last week. She was given kind and considerate care by some wonderful nurses on Ward 26 in her final days. Her bed was always beautifully clean and she was treated with respect and kindness right to the end. I am sure the nurses were busy but they attended to her, and to us as her family, as if she were the only person who mattered to them. This was not her first visit to York Hospital. Five years ago she had a horrendous accident at home and the Sister on Ward 28 assured me she would not live. However, after 17 weeks she was home and made a good recovery. I have the best possible memories of the staff on Ward 28, who gave my mother amazing nursing care over all those weeks. She had a variety of fractures, but the way the staff looked after the wounds to her legs was excellent and she never had any infection thanks to the procedures they adopted. My mother was taken to A&E by ambulance on at least six occasions and each time she was attended to quickly, kindly and with the best possible care with X-rays, scans, blood tests etc. Finding a bed was always a problem and we did spend many hours in A&E waiting for her to be moved to a ward, but on the longest wait of ten hours she was moved from a trolley into a comfortable bed. My mother will not need York Hospital again, but I would like to thank the staff for their wonderful care. The hospital is clean, the bed linen is nicely laundered and and, although the food could be improved, it is served nicely. All these staff, many unseen, play their part in providing us with an excellent hospital. Thank you!
York Hospital is a UK Hospital based in York, Yorkshire and the Humber. York Hospital is located at Wigginton Rd, York YO31 8HE, UK.
Please contact with York Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find York Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hospital in York
You Might Also Consider